Hardware:

HDI’s competitive prices are backed-up by exceptional technical support and service. HDI offers both branded as well as custom-built products. HDI also specializes in the sales & support of notebooks, desktops & servers for a wide range of applications. In the unlikely event of a problem with your system, our personal backup and support will get your home or office running smoothly again.

We supply quality products, offering high performance, long life and durability, and warranty periods of 1 to 5 years, and advise on the best hardware combinations for your specific needs. 

Software:

HDI is solution focused and not product or brand focused, thus you always get the perfect solution. As registered Microsoft Partners, HDI is in a position to offer precise advice to companies and individuals as to their software legality/licensing situation. In a world where software piracy is rife and the authorities are clamping down, businesses are being forced to close as a result of mounting penalties – can you afford not to be legal?  Give HDI a call and let us advise you on the most cost-effective way to become legal.

We can advise you on the software products you may need to function the best with your hardware configuration or business needs, and also provide a software troubleshooting service, resolving conflicts between various packages, and the installations and upgrades of many programs available on the market.

On-site IT Support: 

HDI provides on-site IT support for many businesses and schools in the Pietermaritzburg & Midlands areas. They provide basic computer maintenance, upgrades, advice, emergency support and anti-virus support on a contract basis at affordable rates. When selecting an IT outsourcing company you need to consider not only the cost of the outsourced services, but also what experience and skill you are purchasing with your money. Incorrect spending on outsourced services can cost you more in the long run.

Anti-Virus and Spyware:

HDI can assist you in identifying virus infections, and removing them from your PC or Notebook, as well as checking your system for common security holes. Many computer users are still not aware of the growing spyware problem. You may be threatened by this phenomenon and not even know your electronic identity is at risk. HDI will identify and eradicate spyware before it becomes a problem. We also do software updates in Microsoft based systems, to patch security loopholes and, ultimately, provide better prevention from potential virus infections. We offer and can advise on the best software solutions for virus prevention and removal, whether it be for a single home user, or a multi-user corporate network.

Insurance Claims:

Through our competitive pricing and prompt service, HDI has built a sound reputation with leading insurance companies and brokers.  As registered service-providers, HDI is capable of assisting clients with all insurance related repairs / replacements – promptly and efficiently.

Data Recovery:

HDI can, in many cases, assist in recovering lost data after a major software/ hardware failure such as a damaged hard drive or virus infection.

Internet Services:

Connectivity is your key to communication and collaboration. HDI is able to advise your company and facilitate the internet services you may require. We assist in connectivity problem resolution, hardware testing, and setting up of internet connections for those who are unable to successfully complete the installation themselves.

Networking Solutions:

HDI can convert any environment which uses multiple workstations into a seamless network, enhancing the productivity of your work environment, and improving the efficiency of your resources. We also support small home networks and larger corporate installations, and are able to identify and resolve any problems that may be causing hassles with your connectivity.

Backup Solutions:

It is a common oversight by many home users and businesses, both large and small, to neglect to regularly backup their data. HDI can ensure minimal downtime after a hardware failure by ensuring regular backups through the correct equipment and procedure for reliable backup.

Specialized solutions:

Hardware and software security solutions

Biometric access control solutions

Uninterruptible power solutions

Video Surveillance

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